We will follow the Ombudsman decision, if you agree with it. Click here to see the total pay, recent salaries shared and more! About Us; Careers at Barchester Careers in Nursing Careers in Care Careers in Hospitality More Career Opportunities International Recruitment Apprenticeships and Development. Address . The Customer Complaints Administrator will be responsible for managing workload via a central inbox and supporting database as well as leading on organisation, agendas and minutes for key meetings to review complaints and cases.Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of 5 free lookups per month. Account Number (Existing customers only) Similar Profiles. free lookups / month. SW10 0XF. Find contact details for 700 million professionals. We are well known for our commitment to the quality of the care and services we provide as well as in areas such as; Music Therapy, Food and Hospitality, Dementia, and Environment. Close. Contact Barchester Healthcare direct on 0203 131 4636 or visit www.barchester.com . Advinia Healthcare is a network of 36 care homes providing a full spectrum of person-centred care services. Care Information. Today, we're proud to have over 240 care homes and six independent hospitals across England, Scotland and Wales that continually meet and exceed all relevant regulatory compliance standards. We will always try to share your compliment with the team member involved and celebrate where things are working well and teams are delivering exceptional service and care. Please contact either the home manager/hospital director or the central team at feedback@barchester.com, by telephone on: - 0207 382 2860 or by post at: - Customer Feedback Team, Barchester, 3rd Floor, The Aspect, 12 Finsbury Square, EC2A 1AS. No credit card required. With over 13,000 beds available it is 3rd in terms of bed capacity behind only HC-One and Four Seasons.[3]. At each stage you will receive a written acknowledgement within 3 working days and a full response within 20 working days. We use cookies to make our services work and collect analytics information. EC2A 1AS. If you have something positive to share or want to say a special thank you to someone we want to hear from you. 1 Ffordd Yr Hen Gae, Pencoed, CF35 5LJ, 0300 790 0203, ask@ombudsman-wales.org.uk. [5], It took over 14 care homes from Four Seasons Health Care in December 2019. the service isn't performing as well as it should and we have told the service how it must improve. Directions. Dr Pete Calveley joined Barchester Healthcare as the Chief Executive Officer in June 2014. Excellent staff relationships mean that we are the only care provider listed in the Sunday Times Top 25 Big Companies to Work for in 2014 an award voted for by staff. Good The average salary for a Head Office Manager is $28,114 per year in Blyth (United Kingdom). Ty Shaw, Links Business Park, St Mellons, Cardiff, CF3 0LT. New locum pharmacists managers vacancies are added daily on JOB TODAY. If you are an employee and would like to report any kind of information or activity that is deemed illegal, dishonest, or not correct you are encouraged to report your concerns, in confidence. Barchester Healthcare was founded in 1992 by Mike Parsons. due by 12 April 2023, for BARCHESTER HEALTHCARE LIMITED (02792285), Companies House does not verify the accuracy of the information filed, 04 Jul 1995 - Requires improvement the service is performing well and meeting our expectations. We use cookies to make our services work and collect analytics information. Company number 02792285. The average salary for a Senior Manager Head Office is $28,114 per year in Ponteland (United Kingdom). the service is performing well and meeting our expectations. Healthcare (Care Homes) New customers 0808 1969 160. [6], It has five homes in Dorset, the newest, Parley Place, in West Parley opened in November 2022 has 68 ensuite rooms and charges from 1,350 a week. the service is performing badly and we've taken enforcement action against the provider of the service. For advertising opportunities and enquiries please email barchester@summerhouse.co.uk. long shifts, constantly understaffed. Scotland services: - Barchester Healthcare services in Scotland are registered with and regulated by the Care Inspectorate (CI). Please note: The Care Quality Commission (CQC) for England are regulators only and do not investigate individual complaints or concerns raised. News Failing care boss of Barchester Homes got 200k rise Privatisation (general) Care Work Sat 10 Nov 2018. Get instant job matches for companies hiring now for Head of Maintenance jobs in Wooton Underwood and more. You've accepted analytics cookies. EC2A 1AS, To speak to someone at our London Head Office please call 020 7382 2860 or email info@barchester.com, 2023 Barchester HealthcareAll Rights Reserved, The Hawthorns, Billingham Grange and South Grange, Barchester Care Awards 2022 Divisional Winners, Barchester Care Awards 2021 Divisional Winners. There are three stages to our complaints policy at Barchester. Get Contact Info for All Departments Barchester Healthcare Org Chart by Role HR (4) Address. Country office. High-quality homes have remained integral to us since the start but we have also developed a number of partnerships with health commissioners and providers based on local needs and opportunities. 05 Aug 2002, 22 Feb 1993 - The most common Barchester Healthcare email format is [first]. Click here to see the total pay, recent salaries shared and more! Follow . BARCHESTER HEALTHCARE PLC 04 Jul 1995 - 05 Aug 2002 PLANVIGIL PUBLIC LIMITED COMPANY . If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Message us. If you would like to become a future supplier to Four Seasons Health Care Group please submit your company details on the online form. Next accounts made up to 31 December 2022 Top Barchester Healthcare Employees Neil Bowran Head of Facilities Management. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. email us on relax@beechhousehotel.com. No credit card required. Welcome to Barchester Healthcare, where we specialise in delivering top quality care to the people living in our well staffed, comfortable, secure and happy homes. the service isn't performing as well as it should and we have told the service how it must improve. Blackwater, Newport, Isle of Wight PO30 3BJ. Earlier in his career, he was a police surgeon and worked for a long time as a GP in various NHS organisations. . This is an organisation that runs the health and social care services we inspect, 3rd Floor, The Aspect Barchester Healthcare Ltd is an independent care provider in the United Kingdom, running over 250 care homes and seven registered hospitals across the country. Search over 700 Head Office 029 2036 4411. You can contact them by visiting the home for a meeting, by phone, by email or in writing. {{ userNotificationState.getAlertCount('bell') }}. Barchester has continued to expand its portfolio through new builds and acquisitions and as of October 2021, it runs over 250 homes across the country, making it the third largest care-home group in the UK. If you are unhappy with the response you receive from Stage 1, you can contact the General Manager/Hospital Director or Customer Feedback Team within 20 days of receiving a formal written response. Barchester's Juniper House care home in Brackley, Northamptonshire has been Highly Commended in the East Midlands Care Awards 2022. Contact us General enquiry Use this easy form to submit your enquiry and we will get back to you as soon as possible. Looking for a particular Barchester Healthcare employee's phone or email? Contact Us. Where possible, we want to resolve your concerns informally through great conversations. London. Jan 2023 - Present2 months. You will not be required to identify yourself but will be asked certain information sufficient to enable Barchester Healthcare to investigate fully. Their award was to specifically recognise homes who have been involved in projects with residents and their families to improve care. the service is performing exceptionally well. Design Centre East. Opening hours: 9am-5pm Monday -Friday. Contact us. Next accounts made up to 31 December 2022 Barchester Adlington Manor Care Home Address: Street Lane Adlington Macclesfield Cheshire SK10 4NT Tel: 01625 856710 Email: Again this will be acknowledged by them, within 3 working days of receiving the escalation and a formal response will be provided within 20 working days. BARCHESTER HEALTHCARE LIMITED Company number 02792285 Follow this company File for this company Overview Filing history People Charges More Officers Persons with significant control Filter. Get set up in seconds & start chatting with employers in minutes! Lawton Manor Care Home Limited In London, EC2A 1AS Hall Park Healthcare Limited In London, EC2A 1AS Alphacare Holdings Limited 0808 169 8265. You can change your cookie settings at any time. Founded in 1993 with just one care home, Barchester Healthcare now employs over 17,000 people to care for 10,000 residents at over 200 purpose-built care homes and six independent mental health hospitals across the UK. . 04 Jul 1995. The Customer Feedback Team are on hand to work with you to reach a resolution should you feel your complaint is not resolved at home level or throughout any step of the process. Blackwater Mill. Long term rates are tailored according to the duration of stay, please contact us with your requirements and we will work out the best rate for you. Address: 2 Godwin Street, Bradford BD1 2ST Phone number: 0800 731 2020 Directions to the Support Hub office . Barchester Healthcare Ltd is an independent care provider in the United Kingdom, running over 250 care homes and seven registered hospitals across the country. Suite 304. Explore our map to find your nearest BMI office. Who is Barchester Healthcare Headquarters 12 Finsbury Sq, London, Greater London, EC2A 1AS, United Kingdom Phone Number +44 2031314636 Website www.barchester.com Revenue $778.4M Industry Hospitals & Clinics Healthcare Barchester Healthcare's Social Media Is this data correct? Please note:- Care Inspectorate Wales are unable legally to investigate individual complaints or resolve disagreements between people and their service providers. The average salary for a Senior Manager Head Office is $50,846 per year in Crawley (United Kingdom). The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score. Get set up in seconds & start chatting with employers in minutes! 01983 520539. blackwatermill@bucklandcare.co.uk. Click here to contact us Complaints and compliments At Barchester Healthcare we value customer feedback and continuously aim to improve our service. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. 01256 339200. Barchester Healthcare Ltd Tell a member of the team at the home or hospital and they should do their best to resolve any issues. HR 02920 365 072. Alternatively, if you would like to contact us regarding several services or for general care enquiries , please contact our Central Services team in Worcester: Online : Please complete your enquiry details below. Head of Activities (Former Employee) - Swindon - 18 . Existing customers . Local Government and Social Care Ombudsman provide a free, independent service. The chief executive, Dr Pete Calveley received a salary of 2.28 million in 2020. Company number 02849519. Where research meets reality to propel GE and the world forward. Click here to see the total pay, recent salaries shared and more! The average salary for a Head Office Manager is $28,015 per year in Braunton (United Kingdom). . janedoe@barchester.com) and [last] (ex. Here's to continuing to celebrate life in our care homes. and / or. London If you wish to make a complaint to them instead of ourselves about a Scottish care home you can contact the Care Inspectorate at Compass House, Riverside Drive, Dundee, DD1 4NY, 0345 600 9527 or visit www.careinspectorate.com. You've accepted analytics cookies. <br><br>I am driven and I have the ability to . Jersey Care Commission, 23 Hill Street, St Helier, Jersey, JE2 4UA, 01534 445 80, enquiries@carecommission.je. We use some essential cookies to make our services work. If you are a journalist and have a media enquiry please call our Press Office on 0808 223 5359. You've rejected analytics cookies. Sign up for a free account. We are available from 9:00am to 5:30pm, Monday to Friday. I believe that through continued investment in staff, adapting to increased residents needs and working closely with stakeholders, Barchesters personalised approach to care will help us lead the way in continuing to achieve excellence in the social care sector.. BARCHESTER HEALTHCARE LIMITED. You've rejected analytics cookies. Get contact details including emails and phone numbers Were here to help in any way we can whether thats finding you the right support or helping you choose the best care home environment. Formerly CEO of Four Seasons Health Care, he has extensive knowledge and understanding of the care sector. The East Midlands care home awards celebrate care to be proud of, they look at [] 0800 048 5434. Dr Calveley (pictured with his Outstanding Contribution to Care aware in 2018), 60, who joined Barchester in 2014, lives in a 1.2million home in Northamptonshire The Government has arranged for. Having commenced his career in the retail sector, Lorne joined Schroders corporate finance division in 1985 before moving to Morgan Grenfell where he developed expertise in the automotive and engineering industries and became head of the automotive sector practice in corporate finance. Where possible, do try and tell us who your compliment is about and what it was they did so well. we have taken enforcement action. Public Services Ombudsman for Wales. due by
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