thor motor coach radio not working thor motor coach radio not working

Why not the flooring costs? We apologize for the frustration you have had, we will have a representative call you and assist in setting up a case # with **** service.If the concern is truly chassis related, that would have to be facilitated by ****. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. 40,000 miles. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Watch on. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. Our motorhome has been in the shop at la mesa for 71/2 months. Thor Motor Coach's stands behind it's previous response, copied below. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . Ill keep taking all suggestions and look a while longer. All warranty info is typically reserved for new units and is subject to specific terms and conditions. This shouldn't be happening. Well guide you through the process. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. Fill out this quote form and we'll get back with you as soon as possible. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? We need this rv fixed asap. RVers Ask: What's The Best Way To Sell An RV? Probably have to pull radio out to find inline fuse. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. The RV is a Thor ******* **** 2019 and the vin#*****************. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. Note that complaint text that is displayed might not represent all complaints filed with BBB. I think that is the Thor way. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. We want the work to be done correctly. If you wish to set up a factory service appointment to discount you the $2000, please call ************. On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. Nobody will build them better. Learn More Class B Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. All standard features and specifications are subject to change. purchased in July 2022. . Rates and amount financed are determined by credit history. 2019. Stock Number I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. Save your favorite RVs as you browse. BBB Business Profiles may not be reproduced for sales or promotional purposes. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Thurmont, MD. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. . Any price listed excludes sales tax, registration tags, and delivery fees. 01/03/2023. I can only speak to the radio wiring in my coach. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Both radios are powered from a 15 amp fuse located in the power center under the bed. I am rejecting this response because: We have been going back and forth with this for three years. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. Status: Answered. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. Jumping through hoops. Description. Plus tax, title and license. Thor Motorcoach Logo linking to Home Page. My Thor Rize was not properly built. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. The same way they want they money on time, Included my vin number thor vegas **** 2022. Now we have two new bids one for $4,500.00 from a subcontractor. Not a fuse, not a wire. He was so laid-back and his knowledge was extensive on the motorhome. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. Complete this form and we'll contact you with our wholesale price. The requested information: 2019 *********************** **** motor coach. Have driven unit less then 250 miles since purchase. We make the transition smoother with this free Owners Guide. State: Texas. Thor Motor Coach does not have control over the ************ centers. Took a good 2 hours drive and they are still dead. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. We have pictures we can send if you want. JavaScript is disabled. Junior Member. {priceLabel}: Thor Motorcoach Logo linking to Home Page. changed the RV world when it first hit the streets in 2011. Login to the Owner's Resource Portal to view manuals for older model years. The solenoid is subject to failure and if it does, the switch will do nothing. We have documented the roof concerns in case it does happen to be a concern. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Diesel and gas-powered chassis options. We want **** to act in good faith and resolve these longstanding issues. drivers window was installed bad. This has gone on for far too long. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. This has all been dragging on for far too long. Your actual payments may vary. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. CD Player. My husband was ill and could not drive the coach to *******. Television. Immediately I had power to my Axxera. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . Read full answer We have spent more than three years trying to get these issues resolved. Most of the issues listed on pdf ************************************************************** 2021. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. Use/store switch in use mode? Also if your GFI isnt easy to locate, you may have one on the inverter itself. ************************* was working with us right up until he moved to a new position in March of 2022. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. See dealer for details. Who never came back to do the work. How can these issues that were reported to Thor when our coach was new, now be null and void? A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. Need advise, had a shop replace house battery and repair inverter. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. We cannot even drive this rv with fear it might shutoff again. Mine is under our bed but doesnt have one. We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. They are the same issues we continue to try to get resolved. You might find those release tools with the manual for the radio. I got a jump and the car battery is working fine now, but the house batteries are still dead. This allows the radio to run with the ignition key off. These issues are ongoing, not new. You probably have to pull the radio out to find it. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. According to the call notes several of his concerns were discussed and further explained. 2003 Jazz Toy hauler 5k obo Needs work. 1. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. Thanks for the replies. This is Thors final offer as it has been stated multiple times. I guess that is the million-dollar question. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. The owner listed is **************************. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. Your actual payments may vary. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. The $1,000.00 bid they accepted. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Solar panals not bolted properly to roof.Propane sensor faulty. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). 2 lead acid batteries. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. Manufacturer-provided pictures, specifications and features may be used as needed. We have taken the coach all over ***** and **** trying to get the issues resolved. As the smallest motorhome option, camper vans are welcome virtually everywhere. When we took the coach to *************** in ***********, **, we were told that the flooring and woodwork/cabinetry issues were extensive enough that the coach should go back to the factory for the problems to be resolved. Worked with ******************* until **** when he moved to a new position. We strive to ensure all pricing and information contained in this website is accurate. Multiple calls, travel, estimates, no results. We purchased a 2016 ************ 40xte with ****** miles on it. Exterior 32" TV. I am waiting for **** to call us back. ", VIN # ****************. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. Message. We are tired and have had enough. Your luxury Mercedes Sprinter motorhomes. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. If Tristen needs additional documentation, I will also be happy to send it. One is in the coach fuse panel and is marked. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. **** has not acted in good faith, as the documentation will show. It features the best of a class a, along with the best features of a class c. That's what A.C.E. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. VIN #*****************. Everything is well documented. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. I had to send the slide out for access. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. Rear Bath. You are using an out of date browser. $97,999. Posts: 2,166 THOR #11781. Your luxury Mercedes Sprinter motorhomes. 2017 Thor Challenger XE Rear and side cameras and radio not working. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. It drops down over drivers head onto safety pins. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. We are sorry to hear of your concerns with your 2019 *******. Spoil the RV owners in your life this Christmas with some of our favorite gifts. 15 amp. Discover the necessary items to make this an unforgettable adventure! Read More: https://thormotorcoach.com/legal/ They gave **** rv support ***********. With all the family-friendly and pet-friendly features, you'll love traveling in . My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 Stock #46257. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? Thor motor coach four winds 24 f e350 chassis. The radio may well be powered by the house batteries. We are so very happy with the coach we purchased! Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. Then to ********* in ****. I will say again this coach cost us 100's of thousands of dollars. See details. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. The pivotal combination of large Class A amenities with more power than a typical Class B RV. We pay our bill every month We were told to take to ********* ** or *********. Mechanic's Assistant: Are you fixing your Chassis yourself? The slide ran very slow, it always seems too. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. Look in house battery compartment. **'s labor charges of $7,500. Do you need a one-stop shop for all things RV-related? ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. After getting back both radios not working. We have a 2017 Thor motor home with a radio installed backup camera. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. We purchased a 2020 ************ model **** on September 4, 2019. Radio. 2. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. *All RV prices exclude tax, title, registration and fees, including documentary service fees. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. We have been diligently working non-stop to get the flooring and heating breech issues resolved. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. 2022 Thor Hurricane 35M. 33 complaints closed in the last 12 months. They need to honor their warranty now! Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. stands for - Class A, Class C Evolution. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. The retail declared our previous response as satisfactory, see below. Cab-Over Bunk. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. We purchased a new 2019 *********************** **** Motor Coach in May 2019. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. I bought a brand new Thor Hurricane 35M. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. One previous owner purchased it new.We have had multiple issues with the coach. As of today, the coach has only ***** miles on the coach. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! It is the original claim. Have you tried pushing in the "very little" reset button top left? Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! Then I tried the GFI in my 29m bathroom. Number Of Televisions. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. See dealer for details. Seamless Roof has bubbles. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. Subject Line: 2020 ************ **** VIN ***************** To Whom It May ********** are writing today to ask Thor Motorcoach (TMC) for their help and support on honoring a request for out of warranty support. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? Model: Hurricane 29M. Add distilled water only. Planning pet-friendly trips can be ruff when you don't know what to pack! We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-.