dnata customer service agent interview dnata customer service agent interview

This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs In my current position, I have had zero accidents in 3 years. Onze Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. I have been in the industry 7+ years. Please fill in the following fields with proper details. I feel that this role with Dnata is a perfect step in my career now, and for the future. "For the past four years I have been working with ABC, in the private sector. Once You Subscribed, Don't Forget To Verify It From Your Email Address. ", "I am currently making $100,000 per year with two bonus opportunities. It's important to be able to professionally give and receive feedback.". excuses voor het ongemak. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Sorry I couldn't remember the acronym for one! Shared on 18 May 2022 - passenger service agent - Melbourne VIC. ", "I have been meticulous when paving my career path. Sorry I couldn't remember the acronym for one! "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. I am a firm believer in the idea that feedback should be implemented quickly after it's given. Fax:{%selectedMarker.faxNumber%} Completing pre-boarding checking procedures before passengers and flight board planes. After you pass that portion, you will be asked to remain seated. People cannot deny the ways that you impact their life, regardless of how they feel about you.". . Everyone has something to offer using their unique qualities.". We have many competitors in this industry. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Privacy Policy Free interview details posted anonymously by Dnata interview candidates. Getting passengers through check points and to terminals quickly and safely. ", "I am looking for a long-term career opportunity within the transportation industry. This site uses cookies. First, we get everyone off to a common start. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. What is the interview process like at Dnata? I see that you have operations management positions open. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. It's a better way to conduct such interview method. om ons te informeren over dit probleem. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. Be the first to find this interview helpful, Its all about situation. an. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Mumbai Area, India. I was top of my class, and working full time. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. Therefore, any date prior to 2019 might not be accurate. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. Things have gone very well for me so far, and I am thankful for that. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Followed by 2 technical ,1 managerial round. "We recently had a big project within our work center. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay What is a typical day like for you at dnata? You should also mention any health and safety related training you have taken. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. ein Mensch und keine Maschine sind. A potential employer will often base their offer on your current salary. ", "Yes, I have been asked to lie on the job before. It's great to see their excitement for what's to come, and their passion for the industry. Lamentamos pelo inconveniente. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Find additional company focused interview questions by practicing from one of our industry sets. Dubai The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' I planned four social events per year, and the turnout was always wonderful. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Handles excess luggage and collect excess payment. P.O Box 522, Vice President Commercial You can be a motivator and a positive communicator in any situation at work! My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. per informarci del problema. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". and Terms of Service apply. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . I was also processed for final interview. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. Disculpa United Arab Emirates I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. The first interview at dnata. ", "That is a great question, and I appreciate that you consider continued education options for your employees. The most reliable source that I utilize is 'Transport Topics.' Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. I was asked what does JSON stand for and got the first two letters (what is this school)? "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. I have been in the industry 7+ years. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Why do you specifically want to work for Dnata? Fill out a form. Sheikh Zayed Road Followed by 2 technical ,1 managerial round. Some roles require one or more of the . You should be transparent about your most recent earnings and be prepared to back up any salary requests. 2 + years experience in a Customer Service role. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. We will get enough time to answer the question and no need to be hurry. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. "I prefer working in a more predictable environment because I can be more effective in my tasks. Si continas recibiendo este mensaje, infrmanos del problema No matter which system you use I am sure that I can pick it up very quickly. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. I couldnt complete the last two. I applied online. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Glassdoor users rated their interview experience at. Questions were about math, eye sight, english Grammer and passages but very tricky. Be prepared with specific examples from a recent news story or client reviews. Research the company online to discover any opportunities for future growth. Would you mind sharing with me your favorite source for transportation-related news?". {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} Perhaps you earned individual awards, accolades, or scholarships. The process took 1 week. Self-motivated individual and strongly believes in teamwork. The process took 3 days. los inconvenientes que esto te pueda causar. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Here are some sample questions: - When would you like to have this position filled? Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. The interview process at DNATA is long and strenuous as there are many preliminary rounds. I am looking for a competitive salary in my next position. Anonymous Interview Candidate in Dubai . This was disgusting behavior from an interviewer to question my integrity. Interviews for Top Jobs at Dnata. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. It's always a great idea to have questions ready for the interviewer. Other times, we will mindfully move a job for last because we feel that it makes the most sense. Wenn This site is protected by reCAPTCHA and the Google "If given a choice, I would leave my documentation tasks for last. I am self-driven and have no problem taking the initiative to get the job done. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Show that you are proud of yourself and your career accomplishments! Se continui a visualizzare Receiving feedback from a manager or supervisor can be tough. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Read more interview questions at dnata. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Dnata in Feb 2023. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. "I have never been told to lie to a fellow employee or supervisor on the job. I applied online. M.Roxas Highway Our interview questions and answers do not represent any organization, school, or company on our site. Lack of benefits. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. I would always choose honesty over lying, any day.". Get started with your Free Employer Profile. Maybe they were unmotivated or preoccupied with their personal life. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Have a question or concern? - How long has this role been vacant? Most companies in the transportation infrastructure industry need to be very cautious about who they hire. Philippines, {%selectedMarker.primaryContact%} Free interview details posted anonymously by Dnata interview candidates. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. I feel that this particular position would take my career exactly where it should be. How to Answer: Why Do You Want to Work Here? When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. This interview question allows you to demonstrate your ability to be a self-starter. Be sure to include capabilities that will potentially benefit this potential new employer. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Offering ground handling, cargo, travel, and flight catering services in 35. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. You cannot change others, but there is always the option to upgrade yourself! "My interest is to have a long-term and successful career within transportation infrastructure. This experience has broadened my exposure a huge range of individuals. It felt great to accomplish so much and receive recognition for my dedication. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I applied online. Downvote 4. 37 Dnata Customer Service Agent jobs. Perhaps they have multiple departments or locations. "I have used a variety of team-based messaging applications. - Is this a replacement search or a newly created role? Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Think about what bothered you about this person and how you were affected by their behavior. If it's something that catches me by surprise, I usually ask for clarification. "I do consider myself to be a creative individual. ", "I greatly appreciate constructive feedback. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". Dubai What is the interview process like at Dnata? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Dubai Report. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Take a few minutes to bring your resume to life for the interviewer. Get More Information About Our Dnata Interview Questions. We understand that discretion is one of the measures of excellence. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. We are sorry for the inconvenience. You can't always predict what they may say, and you also can't always predict how you might feel in response. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. First, we get everyone off to a common start. ", "Without safety in the workplace, there would be complete chaos. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. - What do you see as the biggest change in this industry over the past 3 years? dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. How candidates got an interview. I do this to ensure that the more complicated parts of my projects are taken care of right away. ", "That is a great question! Aydanos a proteger Glassdoor verificando que eres una persona real. I interviewed at Dnata (Manila, Manila) in Nov 2022. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. I was asked did I google it? When factoring in bonuses and additional . Just yesterday I headed up the installation of a new software module. ", "I have many accomplishments of which I am proud. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. The process took 3 days. Si vous continuez voir ce ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. Excellent time management skills combined with a superior knowledge of the customer service industry . United Arab Emirates Followed by 2 technical ,1 managerial round. I would be delighted to work at Dnata. I link the questions down below. Simple and easy to understand the process. enviando un correo electrnico a "Thank you for asking - I do have a few questions. It didn't take much time before our manager noticed this particular individual was slacking. 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